Term and Conditions

Welcome to Prym Clover Shop, where we stitch together quality craftsmanship and vintage charm. These terms outline our mutual responsibilities as you explore our collection of needlework treasures.

1. Our Creative Community

Prym Clover Shop serves needlework enthusiasts who appreciate vintage-inspired designs and quality crafting supplies. Our products cater to:

• Quilters and fabric artists
• Needlepoint and plastic canvas crafters
• Yarn and home decor creators
• Collectors of vintage-inspired patterns and kits

2. Your Account Responsibilities

When creating an account or making purchases, you agree to:

• Provide accurate, current information
• Maintain password confidentiality
• Notify us immediately of unauthorized account activity
• Be at least 18 years old or have parental consent

3. Stitch-Perfect Product Information

3.1 Product Descriptions

We photograph and describe each item with care, but please note:

• Colors may vary slightly due to monitor settings
• Vintage-inspired items are new reproductions unless marked “genuine vintage”
• Pre-cut fabrics are custom-made and cannot be returned

3.2 Availability

Some specialty items have limited quantities. If an item becomes unavailable after ordering, we’ll notify you within 24 hours.

4. Ordering & Payment

4.1 Creating Your Masterpiece Order

The checkout process includes:

1. Selecting items for your creative basket
2. Choosing shipping method (Standard or Free Shipping for orders over $50)
3. Entering accurate delivery information
4. Payment via Visa, MasterCard, JCB, or PayPal

4.2 Pricing & Currency

All prices are in USD. We reserve the right to correct pricing errors and cancel resulting orders.

4.3 Order Confirmation

You’ll receive an email confirmation when we receive your order. This represents our acceptance of your offer to purchase.

5. Shipping & Delivery

5.1 Processing Time

We carefully prepare each order within 1-2 business days (longer during peak seasons).

5.2 Shipping Options

• Standard Shipping ($12.95): DHL/FedEx, 10-15 business days after dispatch
• Free Shipping (orders over $50): EMS, 15-25 business days after dispatch

5.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions. Contact us before ordering if unsure about delivery to your location.

6. Returns & Exchanges

6.1 Our Return Promise

We accept returns within 15 days of delivery for items in original, unused condition with all packaging.

6.2 Non-Returnable Items

For the protection of our crafting community, we cannot accept returns on:

• Pre-cut fabric bundles
• Digital patterns or downloaded birth records books
• Opened needlepoint kits or plastic canvas sets
• Custom-made quilts or home decor

6.3 Return Process

1. Email [email protected] within 15 days
2. Return items in original packaging to our Sacramento address
3. Use trackable shipping (return shipping is customer’s responsibility)

7. Intellectual Property

All designs, patterns, and content are our property or used with permission. You may:

• Use purchased patterns for personal projects
• Create items from our kits for personal use or gifts

You may not:

• Reproduce or distribute our patterns
• Mass produce items from our designs for commercial sale
• Use our photos or descriptions without permission

8. Limitation of Liability

While we take utmost care with our products, Prym Clover Shop shall not be liable for:

• Indirect or consequential damages from product use
• Errors in patterns or instructions (though we’ll correct any reported issues)
• Shipping delays beyond our control

9. General Provisions

9.1 Privacy

Your privacy matters. See our separate Privacy Policy for details.

9.2 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

9.3 Governing Law

These terms are governed by California law. Any disputes shall be resolved in Sacramento County courts.